The Magic of Christmas
Choose Your Venue

Freight Island · Manchester & Newcastle · Daytime Family Experience

Santa’s Workshop Village is coming to Manchester & Newcastle

A 90‑minute festive adventure for the whole family — ten storybook stops, a visit to Santa’s Lodge, and a Christmas Village built to feel like the inside of a snow globe. Choose your venue below.

Choose your venue

Giant nutcracker guards flank the daytime entrance to Freight Island, Manchester. Tickets on sale now

Manchester

Tickets on sale now

  • Freight Island, 11 Baring St, Manchester M1 2PZ
  • Selected dates, 21 Nov – 24 Dec 2026
  • Adult from £14.50 · Child from £29
Families walking the snowy, garland-lined path through the Freight Island Christmas Village in daylight. Tickets on sale now

Newcastle

Tickets on sale now

  • Freight Island, 54 Newgate St, Newcastle NE1 5RQ
  • Selected dates, 5 – 24 Dec 2026
  • Adult from £14.50 · Child from £29

The Experience

By day, step into the Christmas Village

Gather the family and wander through a beautifully decked-out Christmas Village at Freight Island, where every corner has been dressed to sprinkle a little extra sparkle into your festive season. The star of the show? A visit to Santa himself, tucked away in his very own lodge.

Your visit runs on easy 15-minute arrival slots across a 90-minute adventure, so there’s no queuing in the cold — just pure Christmas cheer from the moment you walk in.

90-minute visit Manchester & Newcastle 15-minute arrival slots Family-friendly, all ages
Snow-dusted, garland-wrapped seating pergola at the Freight Island Christmas Village on a bright winter day. Daytime entrance to Freight Island, flanked by giant nutcracker guards and snow-covered Christmas trees. The Freight Island stage decked out for Christmas under a clear blue winter sky. Families walking the snowy, garland-lined path through the Freight Island Christmas Village in daylight.

What’s Inside · The 10 Stops

Ten stops on the way to Santa’s Lodge

Ten places to visit, in order — follow the signposts from the gate to the grotto.

Stop01Elf PassportCollect a stamp at every stop along the way. Every child gets their own passport at the gate, so there's a little goal to complete — and a keepsake to take home — by the time you reach Santa's Lodge.
Stop02North Pole Post OfficePost a letter straight to Santa himself. Sit down and write out your Christmas wish on a proper North Pole postcard, then pop it in the letterbox — it's on its way before you've even reached the Workshop.
Stop03The Little Elves' WorkshopHands-on making and building, elf-style. Roll up your sleeves for a proper crafting break in the middle of the Village, trying your hand at the kind of toy-making Santa's elves do all year round.
Stop04Mrs Claus' Gingerbread KitchenDecorate your own gingerbread treat. Step into Mrs Claus' cosy kitchen and ice your own gingerbread biscuit with sprinkles and all the trimmings — as much fun to make as it is to eat.
Stop05Kindness CornerA quiet, festive moment of giving. A calmer corner of the Village built around the true spirit of Christmas — a gentle pause to think about giving and gratitude before the magic picks back up.
Stop06The Wishing TreeHang your Christmas wish among the lights. Write down a wish of your own and hang it among the fairy lights of our Wishing Tree, joining hundreds of other twinkling wishes from families just like yours.
Stop07Elf Content StudioA festive photo moment, ready to share. Strike a pose in our festively dressed photo studio, built for that one perfect family picture to share on social media or keep as a memory of the day.
Stop08The StageSongs, dancing and the Christmas finale. Gather round as our cast of characters bring the Village to life with music and dancing, building towards the big finale as the Christmas tree lights up overhead.
Stop09Light-Up Christmas BellRing it in for a little extra magic. Give our giant light-up Christmas Bell a ring on your way past for one last festive flourish, right before you arrive at Santa's Lodge.
Stop10Santa's LodgeThe grotto — your moment with Santa. This is what it's all been leading to: a warm, personal visit with Santa himself inside his very own Lodge, rounding off your journey through the Village.

Your Festive Journey · The 6 Moments

From the gate to the grotto, and back for more

Six moments, one visit — swipe through what a trip to The Magic of Christmas actually feels like.

The six moments describe how your visit unfolds from start to finish. They’re not extra stops — the ten stops above are the places you’ll visit along the way.

Moment 1 of 6Arrive

Step Into Christmas

The moment you walk in, you’re welcomed by our festive characters and swept straight into the magic. Christmas starts here.

Moment 2 of 6Discover

Santa’s Workshop Village

Wander through spaces built for wonder. As you explore, you’ll feel yourselves drawing closer and closer to Santa.

Moment 3 of 6Create

Become Part of the Story

Make, bake, write, wish and give. Alongside the elves, your children create memories (and a little Christmas magic of their own) along the way.

Moment 4 of 6Celebrate

The Christmas Finale

The elves bring everyone together for music and a Christmas dance, all building to one collective moment as the tree lights up.

Moment 5 of 6Believe

Meet Santa

This is what it’s all been leading to — a warm, personal moment with Santa, just for you.

Moment 6 of 6Continue

Christmas at Freight Island

The magic doesn’t stop there. Stay on, reunite, eat, drink, and soak up the festive spirit of Freight Island together.

Two venues. One Christmas Village.

Tickets for both Manchester and Newcastle are on sale now.